Good day, can someone help me with this error and how to solve it.

When trying to inspect an element on the landing page, checking that it exists and is visible, a Time out error is generated for not finding the element.

Error Generated:

Timed out retrying after 4000ms: Expected to find element: #flcBckLogo, but never found it.

Command to validate element on the landing page: cy.get('#flcBckLogo').should('exist')

Error image http://prntscr.com/wdVPYY5shNdx

Thank you !!