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Getting a "BAD_ENVIRONMENT" error when trying to join Agora.io call due to browser update

I'm using the Javascript AgoraSDK. When trying to join a call, I'm getting a "join channel error BAD_ENVIRONMENT" failure. Everything was working fine up until today.

I took a look at the Agora docs. This error is associated with unsupported Web Browsers. My Chrome just updated today so I expect that was what caused the issue. I tried on another browser and it worked fine.

Has anyone else experienced this and what's the best way to resolve it?
Is there anything I need to do or will agora automatically update to support the latest version of the chrome browser?

about 4 years ago · Juan Pablo Isaza
2 answers
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If you're using the 3.x version of the Agora Web SDK - the new release (v3.6.10) of the SDK fixes some known issues with Chrome, I'd suggest updating to the latest SDK.

Release Notes

about 4 years ago · Juan Pablo Isaza Report

0

I resolved the issue by updating the Agora SDK to 3.6.2 but only issue i am facing is audio

about 4 years ago · Juan Pablo Isaza Report
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